Highest distinction from the world’s largest travel site, TripAdvisor


In May, Hotel do Canal received the highest distinction from the World’s largest travel site, TripAdvisor.


TripAdvisor’s Certificate of Excellence is solely given out to hotels which consistently receive very positive reviews from their guests.

The most recurrent praise by travelers, such as our guest Janet from Florida, focus on the overall excellence of Hotel do Canal, its key location in the center of Horta across the Marina as well as its breathtaking views over Pico Mountain, the highest in Portugal.

According to Hotel do Canal’s General Manager Arlene Nazaré, “before we received this award, we already knew Hotel do Canal was extremely popular due to word of mouth, because the minute our guests arrived they always made sure we knew that our Hotel had been a referral from their friends who had already visited Faial and Pico Islands.  So, we are pleased to state that it comes as no surprise to us that word of mouth extends to the digital world and that Hotel do Canal is virtually recommended as well.”

Since the beginning of the year Hotel do Canal offers free WIFI to all guests, which has increased visitors’ overall satisfaction.   For Arlene Nazaré, the crux lies in keeping the same Certificate of Excellence in 2015, as it is “a challenging task, given the increase and daily demand for our Hotel, but we have done it before and our team is highly motivated, and we believe we can realistically tackle this objective.”

In addition to TripAdvisor’s Certificate of Excellence, Hotel do Canal also received once more an award from Holidaycheck, a popular travel site among Northern Europeans.

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